Collecting Texpad's error log
This article concerns the
macOS
app.
See other variants:
iOS
Windows

Texpad logs unusual errors during its operation to an error log. This is very often helpful for us when debugging problems, and we usually ask for it if you get in touch.

To access this log on Texpad macOS

  • Open Finder
  • Click on the Go menu
  • Click on the Go To Folder... item
  • Type ~/Library/Application Support/Texpad into the box and press enter
  • Attach texpad-error-log.txt to an email to us

This file is in plain text so you can read the contents before sending it to us if you are concerned about privacy issues.

Finding the log on Texpad macOS Beta

Please note that, if you’re using a beta version of Texpad macOS, the logs are stored in a different place to the above folder. This is due to the extra details we log in beta versions of the app to further aid debugging issues. The beta version logs may be found under the ~/Documents/Texpad Beta Logs.